|  Online
Support
Our
online support contains all of the tools and step-by-step
instructions used by our first tier support representatives.
You can avoid waiting on the phone and move along at your
pace by clicking on the image above.
Additionally,
this online support application will adjust it self to your
individual technical comfort level by providing you with
more or less details as needed.
The
online support application allows you to escalate to one
of our support representatives at anytime and there will
be no need to explain your issue again, as they will have
access to everything that you have done online to attempt
to resolve your issue yourself.
We encourage
all of customers to click
before you call! |
Settings
Mail
- POP3
Server: pop3.slic.com
- SMTP
Server: smtp.slic.com
- POP
Account: same as username
News
- NNTP
server: news.slic.com
- News
Server login: NO
Other
settings
- (DNS)
Name Server Address: Server Assigned
- IP
Address: Server Assigned
|
|
| Terms of Service
|
Access
Numbers
| *WARNING: We do not warrant or promise
that any of the following numbers are local to you.
In particular, we urge you to note that even an access
number that shares your area code or appears to be
located in your general geographic region may not
necessarily be a local number for you. Substantial
toll telephone charges may apply to numbers that you
do not verify as local to your individual area or
calling plan.
Your local telephone company can tell you whether
any of the telephone numbers below are in fact local
to you. We urge you to check with your local telephone
company before selecting a number from below. |
|
Please note that, though the
following numbers are
listed by town, they apply to your telephone exchange
number,
not necessarily the town you live in.
|
| Antwerp (for exchange 659) |
522-9416 |
| Canton (for exchanges 229, 379,
386, and 714) |
355-9416 |
| Carthage (for exchange 493) |
608-9416 |
| Evans
Mills (for exchanges 629) |
608-9416 |
| Gouverneur (for
exchanges 287, 535, 582)
|
522-9416 |
| LaFargeville (for exchange 658) |
608-9416 |
| Heuvelton
(for exchange 344) |
605-9416 |
| Madrid (for exchanges 276, 319, 322, 323, 528, 590) |
355-9416 |
| Massena (for exchanges 250, 296,
643, 705, 764, 769) |
355-9416 |
| Nicholville (for exchange 328) |
328-9416 |
| Norfolk (for exchange 384) |
600-9416 |
| Norwood (for exchanges 353) |
603-9416 |
| Ogdensburg (for exchanges 393, 394, 514, 541, 614, 713) |
355-9416 |
| Philadelphia
(for exchange 642) |
608-9416 |
| Potsdam (for exchanges 244, 261,
262, 265, 267, 268, 621, 742) |
355-9416
603-9416 |
| Sackets Harbor (for exchange 646) |
608-9416 |
| Waddington (for exchange 398) |
355-9416 |
Watertown (for exchanges 221,259,
286, 325, 486, 586, 608, 740, 767, 771, 772, 773,
774, 775, 778, 779, 782, 783, 786, 788, 955) |
608-9416 |
Winthrop
(for
exchange 389) |
389-9412 |
|
|
